Whatsapp is one of the most useful applications that probably every second smartphone in the globe has. In the multi-dimensional world, a single application can be used in an array of industries just like Whatsapp for events. In this rapidly growing modern age society, traditional approaches are now evolving with digitalisation.
For instant communication to enhance the user experience everything can be done by simply integrating Whatsapp automation for your next event. Well, there are many things you can do with this like Registration, Ticketing, Post-Event Notification or making it a customer support service.
In customer services and support, speed is crucial and we all need to work on Whatsapp automation to make it possible to do so. With instant replies, you can lead work in the area of customer satisfaction. For events of all sizes, it is essentially the best tool to incorporate with. Here in this blog post, we are going to cover each and every aspect of it and discuss the crucial points of how you can enhance the event audience experience. So here we go;
Whatsapp For Event The Essential Tool
It’s essential! We all have used or at least seen bots that instantly respond to your queries over the web or app. Same as that Whatsapp for events can work for you as this will help you save your time and effort as well as enhance communication. Let’s see what other benefits you can do with Whatsapp for events.
Whatsapp For Events Registration
Event registration is crucial yet important for any event as without this procedure how will you expect guests and audience at your event? Well, registration is the initial step to getting more audience and by implying it the chances get increased. By using Whatsapp for event registration you can enhance the process through e-tickets and QR-based tickets. Additionally, you will be able to address any queries effectively and that too with a click. This sort of digital communication platform allows you to enhance the event registration event procedure and offer a quick responsive way of dealing process.
However, there are times when usually online event registration confirmation was sent by email and over SMS. But that is not effective at all due to the lack of effectiveness and ease of the process. You yourself can think about how much time you like to open your emails to see the tickets and registration when you can get it in your Whatsapp chats. However, you can also send personalized tickets with QR and photo-enabled e-tickets. The Whatsapp for event registration is not limited to the online registration process only as if you want to go paperless (thinking little about the environment), you can incorporate the same procedure for on-spot registration too.
Create an Extraordinary Event Experience
Across All Event Formats
Whatsapp for Event Ticketing
As discussed above in the registration process, now it’s WhatsApp for event ticketing. Just after the audience completes their registration process there is a custom field for their Whatsapp number to receive a non-transferable customized ticket. So, this ticket can be used to verify entry during an in-person event at the entrance with the help of a QR code scanner. As this enhances event management the event host will get the live statistics of their event in terms of the number of attendees who attended or were absent out of total registration with details.
Whatsapp Push Notification For Events
In any event in the world, there are lots of guidelines to follow or simply the event organizers have updates for something important to get noticed by the attendees. With the help of Whatsapp, you would be able to easily send notifications for events. Regardless of timing to reminders, everything can be easily sent over Whatsapp which makes the audience feel more comfortable. Both, the host and audience can benefit from it as it is convenient and with the latest technology data is easily tracked with the help of touch points.
Whatsapp for Post-Event Feedback
Assume that the event has ended and everyone has left for their homes. What do you think your role as the event host is now that the event is over? No way… Feedback is very crucial in assessing the success of the event. So, do you believe anyone will send a lengthy email requesting feedback? I don’t believe so, but you can easily obtain user input by using WhatsApp automation to deliver a simple pre-written set of questions that people only need to click. Additionally, it will assist you in gaining your audience’s confidence.
Additionally, you can simply determine the effectiveness of your event with the help of feedback. Making your audience provide feedback, however, can be a tiresome process because most people favor rapid fixes over laborious ones. It is vital to introduce the element to WhatsApp and quickly get post-event feedback from the attendees.
The nicest part of the entire WhatsApp process is that you now have the attendee’s contact information, which can be helpful to you in a variety of ways. Now that you can send out invitations and registration links for all of your events, you have a database at your disposal.
Whatsapp for Live Audience Engagement
How hard is it to take votes from a huge audience number in an in-person event? Well, it’s way too hard with the traditional methods. But here with a smart Whatsapp-driven communication platform you could easily send chat-based poll questions and can get your votes. During a big event, there may be many activities and with such integrated technology, you have the power to ask the favorites of the audience. This overall functionality will lead to enhanced live audience engagement and interaction at your on-ground event effectively. This needs to be tried at corporate events particularly or even at a music concert for such panel discussion topics to favorite music to listen respectively by the audience.
Whatsapp As Digital Event Help Desk
There are many steps where the user can get stuck and to offer a seamless way to connect with you is Whatsapp for services and support. Here you can use the bots or simply a real human to solve the query being asked by the attendees. WhatsApp for event applications is able to solve more than a thousand queries at a time. By providing an essay customer support set-up you will be ensuring the customer with trust. Simply, when the audience gets their query solved in minutes makes them sub-consciously happy and makes them feel trusted by your credible services support.
Whatsapp for User Journey Automation
It is proven that Whatsapp improves the user journey with its functionality to offer reminders, and updates about the event as well as customer support and services. Whatsapp for events makes the journey a seamless experience with a one-stop platform to check out everything the audience wants to know about. The event organizer can send custom updates as per their requirements and needs as well as by automating the host does not need to worry about the timely updates about the activities going to take place at your event.
Whatsapp for RSVP Management
We all use smartphones and carrying big laptops is not the trend anymore as the technology advanced Whatsapp offers lots of functionality like you can manage the communication between your audience while making them feel comfortable with timely updates. Additionally, you can use your smartphone to manage the whole event attendees and that is too easy as you can have everything at your fingertips including the guest list and other things.
eCommerce With Whatsapp At the Event
You might be misinterpreting this but to be honest, Yes it is possible that by integrating WhatsApp into your event you can commerce. How? Well, there is nothing a big deal in this regard. Suppose you have a trade fair event and now with help of analytics and statistics you can identify which product is the most popular. So, sending them the buy-to link over Whatsapp can help them to buy leading to increased revenue. This is the most simple approach as you can customize how to present your products or deals. But one thing in common: by sending discount coupons or offers in deals you can create a sense of urgency.
Database Marketing With Whatsapp
As discussed above you can commerce with WhatsApp as well as side by side you can run your marketing campaign as well. Prior to your event, you can send custom polls to know their behavior and marketing ads for the products that you are going to showcase at the event. So, when they look at the product they can relate their self requirement to it and can buy it. As with lots of interactivity, you can add call-to-action buttons or reply buttons and simply from the backend you can monitor yourself.
Technology is playing a vital role in helping all of us while in the event tech industry it is making a significant pathway. As you can see above there are lots of things and user engagement functionality that it offers to make it an essential application for every event to incorporate with. So if you are the one looking to incorporate WhatsApp automation into your event or leveraging its benefits to your next event, Dreamcast is here to help. Enhance your user engagement and boost their event journey into a convenient one. To check out how it really works in practicality, book your free demo now with us!!